How can I make beatmaker 2 stay running in the background on an iphone
I have an issue that when ever I shut off the screen on my phone and put it to sleep or exit BM2 on my iphone 6 to go to the home screen it closes the app. Almost as if it crashes. Any ideas on what can be causing this issue and how to fix it? I tried to take off background app refresh and that didn't work.
Comments
I am using an iPad 2, iOS 9.2.
Zac
We're aware of an issue affecting some user. Where you using an IAA app ?
Mathieu.
No, I wasn't using any IAA at the time. Although of course this issue makes IAA impossible to function, I tried it earlier and as soon as I hit the icon for the other app and it switched over to it, BM2 showed up in the app for about 2 seconds before disappearing.
For the first time since upgrading, earlier today I did try to use Audiobus with BM2. This actually worked for some reason, when using the sidebar to switch between apps, BM2 does not crash and I am able to use it more or less like normal. Although I did have a couple crashes, something that has been very infrequent in the past when doing all of this.
This issue happens ANY time BM2 goes to the "background" and another app is switched to (except for when using Audiobus as described). I've tried to add or subtract any variables I could think of, to help you guys troubleshoot the issue, but nothing seems to make a difference. With or without tracks started, new project or saved, I even tried changing my max memory setting.
One thing that seemed curious to me... a lot of the time when BM2 crashes like this, when I go back into the app it will have an OLD audiobus sidebar visible on the side, with apps in it that haven't been opened in days or sometimes weeks. I think that this goes away when I restart the iPad, at least I'm pretty sure.
Since I know BM2 updates aren't extremely frequent (and by all means, put your efforts into getting BM3 ready for us ), in the meantime is there any way that I can revert to the previous version on my iPad? I never had any issues with the program before, and would love to go back to before the update. Unfortunately I know I hadn't backed up my iPad in a LONG time before a week or so ago, so that is not an option.
Thanks,
Zac
Thanks for providing more details about this issue.
We are able to collect crash information with our development tools and this bug, as you describe, seem to affect users with version 2.6.0.
When going into the background, BM2 will save the current project, in case something goes wrong. This is the source of the problem.
I will conduct more tests and work on a fix, since this bug is critical.
Thanks again,
Mathieu.
go down to BeatMaker 2..
tap [Keep Running In Background]
done.
hi intua support
i found such a same situation on my iphone
can you confirm that ?
[keep running in background] doesnt work
everytime BM2 is restarted as below when switch back to BM2
[WELCOME TO BEATMAKER 2.6
LAST AUTOSAVE
LOAD PROJECT
NEW PROJECT]
select
IAA/AudioBus/Normal AudioTrack
any way is also the same
Go to [Settings] in iOS..
go down to BeatMaker 2..
tap [Keep Running In Background]
-> is already ON keeping
iphone 6s plus
iOS ver.9.3.5
BM2 ver. 2.6.0
i got app reboot, iphone reboot many times
but the problems are not clear
iphone SE / 9.3.5 / 2.6.0 is no problems
ipad mini4 / 10.0 / 2.6.0 is no problems
im not sure that causes for 6s plus only
So it seems to affect 6S devices. I'll check into that.
Thanks for the report, this is helpful !
Cheers,
Mathieu.
hi intua support
thank you for the res and your kindness
i dont have 6s (NOT plus)
so sorry for unable testing whole 6s series
i ll test on 6s plus if you change something
hi Septimo
what is your ios ver. ?
9.3.5 ? or 10 ?
i m not sure the period of my purchased
about 2016/02 -> ios ver 9.2.x
i have not noticed about such BackGround NG situation at that time
but i dont know whether the causes by ios ver. or not
or the reason is something confliction with ios / several apps or not
yes, my 6s plus ios ver. is 9.3.5
i can not do update to 10 right now,
but it could be clear if the causes concern about ios ver. 9.3.x
Once I did that I opened BM2 and it worked.
It seems this has been an issue for a couple of months and it still hasn't been fixed. Can we expect a fix or is Intua putting all of their efforts towards BM 3?
Which is totally fine, but not when you still have BM2 for sale on the App Store when it isn't working as advertised....
I also have an iPad Air, and all is working as it should.. are you sure the switch is flipped in your settings?
as I type this I'm switching back and forth between BM2 and another audio app and both are playing at the same time.. only issue is when returning to BM2, there's an audio hiccup that occurs when the app reappears in forefront. I don't think it affects timing when in live situations but it could cause a confusion in a live set if you're not expecting it and that could probably cause a timing snafu in a set.
However, once reinstalled, if I go into iPad Settings and change memory limit from 32mb to no limit, crashing behavior starts again. (Not sure if other memory settings cause this as well). Also, setting back to 32mb doesn't fix it either... Only solution is to reinstall again.
Is there any update on a fix?
Edit: I'm on an iPad Air1, 64gb. About 6gb of free space left.
We've got plenty of crash logs to analyse so we'll find a solution to this bug, even though it's pretty though to reproduce !
Sorry for the inconvenience,
Cheers,
Mathieu.
We finally found the issue. It's not a crash per se, but just the app exiting after going into background. As @misho and other suggested, you can fix the issue by toggling off and on again the "Keep running in background" option in the iOS Settings app.
We'll have a new update coming pretty soon, with a feature a lot of users are looking forward to :-)
Cheers,
Mathieu.
You can now update to version 2.6.1 which fixes this issue.
Be sure to check if the "Keep running in background" option is properly turned on in the iOS Settings app > BeatMaker 2.
Thanks to everyone.
Cheers !
Mathieu.
hi intua support
thanx for updating !
i ll check about that with 2.6.1 !
Cheers, and thank you all for your support,
Mathieu.