Logging into Dropbox causes restart

edited September 2012 in Support
Hey folks,

I'm running the latest BM2 and iOS, and when I log into my Dropbox account, it restarts BM2. Same again if I try to log in again once restarted. Anyone else having similar problems?

Cheers!

Comments

  • edited 11:06PM
    Bump

    I'm having the exact same issue. Updated, restarted, etc. problem persists.

    Any clues?

    Joey b
  • edited 11:06PM
    Yup, I managed to figure it out - you need to go into the iPad settings, and scroll down to the apps section on the left hand side. Click on Beatmaker 2 and then on the right hand side make sure "Keep running in background" is set to On. This fixed the issue for me.
  • edited 11:06PM
    That did it! You're awesome. <!-- s:) --><img src="{SMILIES_PATH}/icon_e_smile.gif" alt=":)" title="Smile" /><!-- s:) -->
  • edited 11:06PM
    So, I have successfully connected beat maker and Dropbox, but, I still can't seem to transfer files. It loads to 100%, then the circle just keeps spinning and spinning. That's from Beatmaker to Dropbox. The other way I just don't see how to do it. I want to transfer an audio file from Dropbox and I don't see how. Thanks.
  • edited 11:06PM
    Johntrent108,
    Do you have lastest update for BM2 Ver 2.3.1 , I recall a Dropbox bugfix in there.
    Also I'm pretty sure an update for Dropbox App came through the other day as well.
    And could it be an issue with iOS 6.

    I just tried it with a small WAV file and it worked fine.
    NOTE: I haven't updated my Ipad to iOS6.

    Checkout this video by Nekkron, <!-- m --><a class="postlink" href=" m -->
    Obviously the reverse applies for Export.
  • edited 11:06PM
    Hi,

    Yes, the workaround is to enable background mode in the iOS Settings app.
    We fixed this issue, so stay tuned for the new update.

    Sorry for the inconvenience,
    Mathieu.
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