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"Bertha Bass" Sound Pack Purchased but Doesn't Appear in Browser

altemiraltemir
in Support

I went the Intua store and purchased the Bertha Bass pack but I never got a confirmation that it installed correctly. I also don't see it in the "Banks" Browser. Am I doing something wrong?

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Comments

  • mathieugarciamathieugarcia

    Hey @altemir !

    You can safely go ahead and try downloading it again, you won't be charged twice.
    Make sure you have enough disk space available beforehand though.

    Let me know how this goes,
    Cheers,
    Mathieu.

  • altemiraltemir

    That surely did the trick. Thank you!!

    I also noticed that it the new pack doesn't immediately appear in the browser. It took about a minute for the new pack to be recognized and show up in the browser. Had me going there for a while! :blush:

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