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Newly purchased banks don’t appear

mikeb55mikeb55
in Support

Hi,

I’m a newbie, but I’ve noticed that two recently purchased banks don’t appear in the ‘Purchased’ browser section, despite confirmation from the Intua store which says ‘you own this’.
The two banks are the generic BeatMaker pianos and Brooklyn Mark One Rhodes bank.

Previously purchased banks do appear, just not these.

Any suggestions?

Mike

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Comments

  • winconwaywinconway

    Isn't there a restore purchases button ?

  • mikeb55mikeb55

    Apologies - problem is now resolved.

    My faulty internet connection had to be reset.
    I wasn’t aware initially that it was faulty and interrupting my download attempts.
    It’s now resolved and I can access my new purchases.

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