Newly purchased banks don’t appear


I’m a newbie, but I’ve noticed that two recently purchased banks don’t appear in the ‘Purchased’ browser section, despite confirmation from the Intua store which says ‘you own this’.
The two banks are the generic BeatMaker pianos and Brooklyn Mark One Rhodes bank.

Previously purchased banks do appear, just not these.

Any suggestions?



  • Isn't there a restore purchases button ?

  • Apologies - problem is now resolved.

    My faulty internet connection had to be reset.
    I wasn’t aware initially that it was faulty and interrupting my download attempts.
    It’s now resolved and I can access my new purchases.

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