Synthmaster One interface won't load on my iPad (gen 6)

I am running the latest Beatmaker 3 on my iPad gen 6 (iOS 12.3.1). When I load it and tap to display its user interface, the area where the interface should appear is a plain gray background (BM3's not SM1's)

I have rebooted and tried repeatedly to get the interface to display to no avail.

It loads fine in all my other hosts.

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